We aim to exempt as much as possible users (including technical services) from any solution of the current questions which can arise during maintenance of the software of ConsultantPlus.
Technical support - an important component of service support of any professional software product.
- Operational solution of questions of maintenance of the software of ConsultantPlus will take by technical service.
- Individual installation of systems ConsultantPlus on the user's computer.
- Adaptation of the software product according to opportunities of the equipment of the client.
- Installation of the additional software for auto update of information bank ConsultantPlus by the Internet.
- Regular replacement of versions in process of improvement of a program cover.
- Transfer of the ConsaltantPlus system from one computer on another.
- Recommendations about setup of an operating system and upgrade of the computer equipment of users.
- Consultations on phone and the emergency departures of technical specialists in any point of Moscow and the Moscow region.
In case of need it is possible to ask for immediate technical assistance as the personal manager on information service of LRS ConsultantPlus, and having called to "The hot line" by multichannel phones of the respective region:
In Moscow: +7 (499) 431-91-15, +7 (499) 431-91-16, +7 (499) 431-91-17, +7 (499) 431-91-18, +7 (495) 781-07-83, +7 (495) 781-07-84.
In Surgut: + 7 (3462) 45-50-08, + 7 (3462) 45-50-09, + 7 (3462) 45-70-26, + 7 (3462) 45-62-24, + 7 (3462) 45-70-98.
Send your request by e-mail: support@bc-labit.ru
Send a question by filling form.